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CommonCents 101 - Yearly
Maintenance Fee Commoncents101 is designed to meet the unique needs of
MFIs on recording large volume of data and for loan tracking. We believed that
supporting the operation of your MFI is long-term commitment that should be
mutually nurtured.
For our mutual long-term benefit, we do not just sell Commoncents 101 software
to our client-partners but also support service through a yearly maintenance
fee. We believe that a system is not finished at any one point in time but will
need continuous enhancements based on clients new information and reportorial
requirements. With this perspective, we will continue to debug and upgrade the
system for the emerging needs of our client-partners.
We need your support in undertaking this long-term process of debugging and
upgrading to meet your emerging needs. The yearly maintenance fee is also being
practiced by large software companies and their respective clients.
For a fee equivalent to twenty-five (25%) of the prevailing license price,
CENTech Corp. will provide continuous technical support to client partners to
ensure proper operation and utilization of Commoncents101 in support to your
operations. This fee shall be paid at the beginning for the first year and every
year thereafter.
With its payment, the client partners shall be entitled to receive technical
support using email, text messages (SMS) and phone and will be allowed to access
the support features in our website (www.commoncents101.com). The
client-partners shall be allowed to get and download same-platform software
updates and upgrades free of charge. They shall also receive new reports from
time to time. This arrangement of providing software updates shall ensure that
the software currently used by the MFI is at par with the current IT technology . The updates could be downloaded from the website or the
client-partners could request for a copy in a CD with the corresponding minimal
fee for the cost of the CD and the courier fee, etc.
A client-partner shall lose its right to use the software when it ceases to pay
the yearly maintenance fee. This fee will be added to the license fee; hence the
Commoncents101 is not for sale separately from the yearly maintenance fee.
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